At Motoroc, we respect your privacy and believe in being open about how your information is used. We know privacy policies can often feel confusing or overly complicated, so we’ve kept this one simple and transparent.
This page explains what information we collect, why we collect it, and how we keep it safe.
General Website Usage
When you shop on motoroc.in, we collect basic information such as:
- Your name
- Shipping address
- Phone number
- Email address
This information is required to process and deliver your order. We only share it with trusted third-party partners involved in order fulfillment and delivery, and never for unrelated purposes.
We also store your order history and shipping details so we can assist you better in the future—whether it’s for returns, warranty support, or general customer service.
If you create an account on our website, we store your login credentials securely. Your password is encrypted, accessible only to you, and never visible to Motoroc employees or any third party. You can change or reset your password at any time.
Location & IP Address Information
Motoroc serves riders across multiple regions. When you visit our website, we may use your IP address to understand your general location.
This helps us:
- Show prices in your local currency.
- Display shipping options and tax information relevant to your region.
- Help you locate nearby retail partners.
This location-based tracking is essential for the website to function properly and is considered strictly necessary.
Payment Information
We take payment security seriously. All payments on motoroc.com are processed through secure, trusted payment partners.
We do not store or have access to your credit card or sensitive payment details at any point. Your payment information is used only to complete the transaction and is handled entirely by our payment partners through secure, encrypted systems.
Embedded content from other websites
After you place an order, we may send you emails related to:
- Order confirmation
- Shipping updates
- Product registration
- Reviews or feedback
These emails are sent via our platform providers, which collect your email address and cart information only for communication purposes. They do not collect or store any payment details.
You may also receive reminder emails if you leave items in your cart without completing checkout. You can opt out of promotional or reminder emails at any time using the unsubscribe link provided in the email.
Website Analytics & Advertising
We use analytics tools to understand how visitors use our website. This helps us improve performance and user experience. These tools may collect:
- Cookies
- IP address
- Browser type
- Pages visited
- Session duration
This data is not personally identifiable. As you browse our website, cookies may be used to remember the products you viewed or interacted with. Our advertising partners then help us show relevant Motoroc ads on search engines and social media platforms. This allows us to show ads that are more relevant to your interests. You can control or disable cookies through your browser settings at any time.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this page occasionally to stay informed.
Contact Us
If you have any questions about privacy or data protection, feel free to reach out to us at: support@motoroc.in
We value your trust, and protecting your information is part of how we earn it.